How to Order?

    A single checkout features, allow user to purchase multiple products.
    Please find below the steps on how to use our Shopping Cart feature

    1. User must sign up as member or login as member in order to use this shopping cart
    2. From FotoOrder Cart, click on “Update to Cart” to go to “View Cart” page
    3. From FotoPackages or MyCredits page, click on “Add to Cart” to add selected products to shopping cart
    4. Start using FotoHub Shopping Cart;

      View Cart page
       
      1. View list of order with Unit and Total Price
      2. Able to view Qty of item for FotoPrints
      3. Able to change Qty of item for FotoPackages, user required to click on “Update My Order” in order for the information to be updated
      4. Able to “Checked” to remove item from the order list, user required to click on “Update My Order” in order to remove the item from cart
      5. Able to view “Sub Total”, “Discount”, “Total Discount” and “Total Amount”
      6. Able to include Special Instructions
      7. User must checked and verified their photos and authorise FotoHub to perform printing before proceed the order.
      8. User must checked and agreed with FotoHub’s Privacy Policy and Terms of Use before proceed the order.
      9. Click “’Next” button to proceed to Customer & Delivery Details

      Customer & Delivery Details page
       
      1. User will need to fill all the customer details info;
        1. First Name (required)
        2. Last Name (required)
        3. Email (required)
        4. Phone
        5. Mobile (required)
        6. Country (default Singapore)
        7. Address
        8. City
        9. State
        10. Postal Code
      2. Checked to “Send via SMS to notification” for order ready for collection or ready for delivery
      3. Select Delivery Method, always default to Collect from FotoHub’s Branches
      4. Select the Collection Branch if user would like to collect from FotoHub’s Branches
      5. The Shipping Address will display, if user selected “Please send to my delivery address”
      6. User will need to fill in the delivery address or checked on “Same as Customer Details” if the billing and shipping address is the same.
      7. Click on “Back” button to go back to “View Cart” page
      8. Click on “Next” button to go to “Review Order” page

      Review Order page
       
      1. User required to review all the information below before proceed;
        1. Customer Details
        2. Collection Branch or Shipping Details
        3. Order items details, include Qty, Unit Price and Total Price
        4. Calculation of Sub Total
        5. Discounted Value
        6. Delivery Charges if any
        7. GST charges
        8. Total Amount
      2. Once information is review, click on “Confirm Order” to proceed to “Order Confirmation” page
      3. Click on “Back” button to go back to “Review Order” page to change or update the information

      Order Confirmation page
       
      1. User will redirect to “Telemoney electronic payment” page where user will need to select type of Credit Card for online payment
      2. Click either “Visa” or “MasterCard”, user will redirect to payment details page, where user require to fill in the Credit Card Number, Expiry Date and CVV2 number
      3. Click on “Submit” to confirm the information
      4. Click on “Cancel” to cancel the payment process
      5. Click on “Back” to change the payment card type
      6. Once submit, confirmation page will display whether the payment was successful or fail
      7. Click on “Print” to print the transaction details
      8. Click on “Ok” or wait for few second, the payment page will redirect back to Order Confirmation page to display the order details if the payment was successful else a message will display to inform user regarding the fail payment
      9. Email will be send to user for review and tracking
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